Return Policy - Asaal Beauty

At Asaal Beauty, we are committed to providing 100% natural and organic skincare products, carefully crafted to meet your skin’s needs.

Due to the nature of skincare and cosmetic products and our dedication to the highest standards of quality and health safety, we do not offer an independent return policy.

Instead, we present the Golden Guarantee Program, covering all necessary situations to ensure your complete satisfaction:

  1. Manufacturing defects or damage during shipping:
    • Examples include product leakage or damaged packaging.
  2. Mismatched declared ingredients:
    • If the ingredients listed on the packaging are not actually present in the product.

For full details about the Golden Guarantee Program, including terms and how to submit a claim, visit our Warranty Policy and complete the dedicated form at the bottom.

Why Don’t We Accept Returns?

  1. Health and safety considerations:
    • To ensure customer safety, opened or used products cannot be resold.
  2. Sensitivity of cosmetic products:
    • Our products require careful storage and transportation to maintain their quality.
  3. Refrigerated storage and shipping system:
    • Our products are stored and shipped under the highest refrigeration standards, ensuring their purity and effectiveness.

How to Submit a Warranty Claim:

  • To file a warranty claim, please visit our Warranty Policy and complete the designated form at the bottom.

Support and Inquiries: